The best way to fight fraud and online scams is knowledge. Below are a few links to websites that contain information on online check scams, fraud, mail scams, and much more.
Fraud Alerts through SMS and Interactive Phone Calls
We are committed to helping you fight debit and credit card fraud. We are now offering advanced fraud alerts, which will allow you to quickly receive emails, SMS texts and Interactive Phone Calls when fraud is suspected – giving you the opportunity to confirm the legitimacy of transactions.
The best part? You will be automatically enrolled into the advanced fraud alert service, which will help us notify you sooner to review potential fraudulent transactions on your debit or credit card.
Please take a moment to update your contact information to ensure we have your current phone numbers and email address on file.
Credit & Debit Card Fraud
Protect Your Personal Data
Credit and debit card fraud involves the unauthorized use of another person's card information to make purchases from their account or access their funds.
Card fraud occurs through a variety of channels, including online scams, data breaches, and card or mail theft. Know how to defend yourself and rest assured Healthcare Financial Federal Credit Union is continually monitoring for threats and suspicious activity.
Luckily, there are a number of things you can do to protect yourself:
Be Careful with Your Card Information
Use Your Card Wisely
What We're Doing for You
Using state-of-the-art fraud prevention systems, our credit card servicer monitors your accounts for fraud and unusual activity and will notify you of any suspicious activity. To be certain that we reach you quickly, please make sure we have your updated contact information.
If you plan to travel internationally or domestically, you can add travel notifications as an added safeguard. This allows you to use your Healthcare Financial Federal Credit Union debit and credit cards when our fraud monitoring would normally question any purchases you make.
There are a number of ways to place a travel notification on your account. We recommend downloading our CardBeat app. Not only can you set a travel notification, but you will have complete control on both your debit and credit cards. Turn your card on and off in seconds, and protect yourself with real-time alerts.
Of course, you can also notify us through online banking, or call us at 203-680-8638. Please be sure to provide the location and dates of your travel, including stopovers if you'll have connecting flights.