Important Update on Our Branches!

Dear Members,

Our branches are now open with some restrictions. Normal business hours will apply.

Our York Street and Bridgeport Offices are only accessible to Yale New Haven Health System employees at the present time. Protocols are currently in place at these locations that do not allow visitors. Please be aware that if you try to have access, you may be denied. We will inform you of any changes in these protocols.

Please read the following steps that pertain to each of our three offices.

In order to keep us safe and to comply with CDC guidelines, we are instituting the following:

• Masks MUST be worn.
• We have placed germ shields on the counters and at the desks.
• 6-foot Social Distancing guidelines will apply.
• Our staff will be wearing masks and gloves.
• The lobbies at the York Street and Bridgeport branches will be open. Member services and lending offices are available by appointment only.
  • Only two members at a time will be allowed in the lobby and offices.
• The Long Wharf branch will open by appointment only. 
  • If you have a deposit or payment to make, please slip it under the door.  Please use the deposit envelope provided. Do not forget to list your email address for your receipt.  Deposits or payments will be processed on the business day received.
  • According to building guidelines; the lobby will NOT be open.

To make appointments please use the following emails for the corresponding branches:

YorkStreet@hcffcu.org
LongWharf@hcffcu.org
Bridgeport@hcffcu.org

The health, safety, and financial well-being of our members and employees continue to be our top priority. We understand that this “new normal” poses unique challenges for everyone.

Thank you all for your patience and understanding during this time.

Stay safe and well!

Josephine Savino, CEO

For the latest status and information on how you can protect yourself, please visit the CDC website and continue to check our site for updates.