Current News on COVID-19 and the Credit Union Offices

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Dear Valued Member,

The health, safety, and financial well-being of our members and employees continues to be our top priority. As Healthcare Financial FCU continues to monitor the impact of Coronavirus (COVID-19) carefully, we understand that this rapidly-evolving situation poses unique challenges for everyone. I want to take a moment to share some important updates and new actions that HCFFCU is taking to help confront and control COVID-19.

Important Branch and ATM Updates

All our branch lobbies will be closed until further notice. ATMs will remain available and fully funded and deposits may be made using the ATMs located at York Street and Bridgeport.  We have increased the daily withdrawal limit to $700.00.  If you need $700.00 you may need to make two withdrawals.  Take advantage of the 50,000 surcharge-free ATMs that are available through Allpoint Network, download the app www.hcffcu.org/ATM-Cards#Allpoint

Check deposit is available through our Mobile App.

Another way to deposit a check is to mail it to:
HCFFCU
1 Long Wharf Drive Suite 123
New Haven, CT 06511

*Please include your personal email address for an electronic receipt.

eServices

We strongly encourage all members to use Online and Mobile Banking whenever possible.

If you have not had the opportunity, sign up for Online Banking, below are tutorials:

https://www.hcffcu.org/Online-Banking

To sign up: scroll to the top of this page and click on Enrollment.

Our Mobile apps are available on this page in the blue box labeled mobile banking above this message.

Member Services 

Should any situation arise where you must perform a transaction that cannot be completed mobile or online, our member services line will be open and is always here for you at 203-680-8638. Monday - Friday 7:30 a.m. to 4:30 p.m. ET, Saturday 9:00 a.m. to 12:00 p.m. ET.

Chat

Chat will be available beginning on Friday, March 20, Monday - Friday 7:30 a.m. to 4:30 p.m. ET, Saturday 9:00 a.m. to 12:00 p.m. ET on both our website home page and in Online Banking.

What if I run into a tough financial situation?

As always, our foremost commitment lies in guiding you on your journey to financial wellness. If you are facing financial hardship during these difficult times, we are here to help. If you require assistance with a current HCFFCU loan, please contact our Lending Department at lending@hcffcu.org.

Even if you are not personally facing financial hardship at this time, please keep in mind that HCFFCU is here to support all of our members and their families. Your financial peace of mind means everything to us. We're all in this together, and we are here for you in any way we can be. That is our promise to you. 

Be well,

Josephine Savino, CEO

For the latest status and information on how you can protect yourself, please visit the CDC website and continue to check our site for updates.